Network Center

Torus Business Group maintains a secure Network Operations center with controlled and monitored physical and data access. We employ rotational backups, redundant facilities, real-time fail-over and defined disaster recovery processes. Your applications and data are always safe and secure. To ensure privacy, your data is stored in exclusive private client storage areas that are accessible strictly by the members of your organization. Although your data physically resides on equipment that is owned by Torus Business Group, it is still your data. At anytime, you can move it, copy it to a local hard drive, delete it, back it up, etc. You have unfettered and unrestricted access to your data all times. It's your data - not ours. For more information about our state-of-the-art Network Operations Center continue reading below.

Network Operations Center

Our Network Operations Center allows the Torus Business Group staff to monitor operations and provide around-the-clock availability and reliability. Systems and security are constantly monitored and managed 24 hours a day. The status of every piece of equipment is continuously monitored and our staff is notified if anything unexpected occurs.

Physical Security

The first step in maintaining a secure environment is preventing unauthorized access to the data center. Only a select few are authorized to enter the Network Operations Center. The facility has limited secured entry and access and is monitored 24 hours a day, 7 days a week. Every possible measure has been taken to ensure the physical security of the data center.

Private Client File Storage

Clients have their own secure private storage area within our data center. Similar to a local file server, it becomes the repository for all company data, which is divided into different areas according to the requirements of the client. Torus Business Group can customize this structure and permissions to meet every business need.

Client Privacy

For most companies, the privacy of company and personal data is of primary concern and maintaining the "health" of the company and it's operations is critical. YourDesk assures your privacy by controlling access to your data. Staff members, with the exception of the Senior Data Center Engineer, do not have access to your data. YourDesk is a secure environment to protect your data from snooping or theft.

Data Backup System

Every day, the Backup System creates a tape copy of all the data that resides within the facility. In the event of data loss, we would restore from tape. Clients are able to restore specific files from these tapes if the files are lost, accidentally erased or overwritten. Tapes are generally kept for 10 days before being recycled. One tape per week is also archived for a one month period, allowing clients to go back many weeks in the event of a problem. Each week a full backup tape is transported to an off-site location where it is stored in a secure facility and replaced with a newer one the following week.

Severs & Networking Equipment

The YourDesk hardware infrastructure is built upon industry-leading technology. In selecting vendors, we use a best-of-breed approach seeking out the best products from each vendor, such as: Cisco, Dell, HP, APC, and Quantum. The network topology was designed and is maintained internally by our professional staff.

Climate Control System

To ensure reliability, air temperature and humidity levels are continuously monitored and controlled. The equipment racks are cooled by a forced venting system with fail-over cooling capabilities.

Software

Torus Business Group is a Microsoft Certified Partner. Database servers run SQL Server; mail servers run Exchange; Web Servers run IIS. Windows-native software hosting is delivered using Microsoft terminal services, Business and e-commerce applications are delivered using primarily XML and .NET.

Email Spam Filter

Spam is an epidemic that costs businesses millions in terms of lost productivity, and wasted resources. Most email users complain that the amount of spam they receive outnumbers their real messages. YourDesk's email system utilizes an effective spam filter that rejects 98% of unwanted emails.

Virus Prevention System

Most people today are familiar with the serious threat that viruses pose. Email is by far the most prevalent way viruses are spread. All incoming emails are scanned before they enter our systems and if a virus is detected, the email is cleaned.

Our clients move data to and from our hosted file system all day long. These files are scanned continuously. Every evening the virus scanning system is updated with the latest virus profiles.

Intruder Detection System

All external access to any YourDesk system is monitored by an Intruder Detection System that is designed to catch and identify unauthorized access attempts and hacker attacks. In order to better provide this level of protection multiple detection methods are utilized. Our staff is notified of any suspicious activity or traffic so they can quickly respond to ensure the security of your data.

If you want to learn more about how we can help you to simplify the management of your technology and maximize your business productivity simply click here to contact us.